Consulting Services We Offer

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 Based on our experience all PPPM, irrespective of size and complexity, should be managed on sound and proven methodologies/principles throughout its lifecycle. Our Pivotalpath team can help you by taking responsibility for overall PPPM. 

 By mapping and assessing operations, identifying root causes of operational and system deficiencies and re-engineering processes, we improve work flow efficiency, strengthen controls and embed compliance into the core processes. 

 We focus on operational and maintenance audits and follow a process-based approach to test compliance, and resilience of the various controls and risks associated with these controls. We assist in (re)designing and implementation of effective control frameworks informed by gaps identified. 

 We assist organisations to transform based on changes in strategy or legislation by (re)designing operating and governance models that represents the change in strategy. Components of the operating model are then constructed to define the functions required to enable process development and re-alignment. 

 We assist Utilities with revenue planning, customer management, supply of services, metering and billing functions. This includes revenue strategies, tariff development, customer segmentation and infrastructure deployment and management. 

 With rapid changes in the marketplace, the talent mix required to deliver future profitable growth demands an ever-changing skill set. To enable organisations to evolve, we assist with research and analysis of each mandated area of the organisation’s strategy and identify the associated skills required to deliver the organisations strategic objectives.